Situations

What to do when this happens to you.

Not definitions - the exact moment. A customer says they never got your email. Someone's spoofing your domain. Pick the one you're in.

When this happens

A customer says they never got your email.

Before you assume it's spam filtering or they're lying, check the obvious thing first: the address might not exist. Here's how, without sending another email.

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When this happens

Someone is sending emails pretending to be your company.

Your account probably wasn't hacked. Someone is forging your domain in the From address. Here's what's actually happening and how to shut it down.

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When this happens

Tired of fake signups, trial abuse, or bogus orders?

Disposable addresses, typo domains and throwaway inboxes drive most fake signups, trial abuse and card-testing orders. Catch them at the point of entry, honestly, without overpromising.

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When this happens

Find out who'd click, before someone outside your company does.

Enterprise phishing-simulation platforms are priced and sized for enterprises. Small teams get targeted too - here's a way to test and train without an enterprise sales process.

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When this happens

Suspicious orders piling up in your store?

A spike in orders with a fake or disposable email address is one of the fastest signals of card testing or fraud. Check it before you ship, not after the chargeback.

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When this happens

Something feels off about this applicant's email.

A free webmail address, a domain that doesn't quite match the company, or an address that doesn't even exist - all worth 10 seconds before you schedule a call.

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When this happens

One client's bad list just put every client's domain at risk.

Shared sending infrastructure means one client's dirty list or unauthenticated domain can drag down deliverability for everyone else on the account. Here's how to isolate and monitor it.

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